Terms & conditions

These terms govern your use of our website and your purchases. By placing an order or browsing our store, you agree to them together with our policies linked below.

1. Agreement

These terms form a contract between you and the store operator named on this website. If you do not agree, please do not use the site or submit orders.

2. Eligibility & account

You must be able to form a binding contract under applicable law. You are responsible for keeping login credentials secret and for activity under your account unless you notify us of unauthorised access.

3. Products & pricing

  • Descriptions, images, and nutritional or halal statements are for information; we aim for accuracy but minor variations can occur between batches.
  • Prices and availability may change without notice until you complete checkout; obvious pricing errors may be corrected or cancelled with notice.
  • Promotions, coupons, and bundle rules are subject to the conditions shown at checkout.

4. Orders & acceptance

Checkout confirmation means we received your offer. We may decline or limit quantities for stock, compliance, or fraud-prevention reasons; if we cancel a paid order, we refund according to our refund policy.

5. Payment

Payments are processed by our payment partners. You authorise us and the gateway to charge your selected method for the total shown at checkout. You agree to the gateway’s terms when you pay.

6. Delivery

Estimated delivery dates are indicative and depend on couriers, weather, and public holidays. Risk of loss passes according to our courier terms or local practice once handed to the carrier unless stated otherwise on your confirmation.

7. Returns & refunds

Returns and refunds are handled under our Refund policy, which forms part of these terms.

8. Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential losses (including lost profits) arising from use of the site or products. Our aggregate liability for any claim related to a given order is generally limited to the amount you paid for that order, except where liability cannot be limited by law (including death or personal injury caused by negligence where applicable).

9. Intellectual property

Content on this site (logos, text, graphics, layout) is owned by us or our licensors. You may not copy, scrape, or reuse it for commercial purposes without permission.

10. Privacy

Personal data is processed as described in our Privacy policy.

11. Changes

We may update these terms; material changes will be posted on this page. Continued use after changes constitutes acceptance where permitted by law.

12. Governing law & disputes

Unless mandatory consumer rules in your country say otherwise, disputes are subject to the laws and courts of the jurisdiction stated on our company information page or invoice. You may also have rights under local consumer protection authorities.